We have been providing Walnut Creek with dependable computer repair, sales and services for over 20 Years.


We will determine what is wrong and usually give you a fixed price for repair.

If your hard drive has gone bad, we can usually recover your data (see Data Recovery)


We can design and make the system you want or need


Did you just buy a new computer?  We can move all your data to it.

TUNE-UP $160

Is your computer really sloooooow?. Often, all it needs is a good tune-up.

We Remove malware, trojans and viruses. We install Microsoft Updates, remove unnecessary background applications and temporary files. If the damage to Windows is too extensive, we install a fresh copy of Windows


Out of business until your equipment is fixed?

For an extra charge, we can put you first in line and work on it until it's fixed.



We recover data from hard drives, floppy drives, flash drives and camera cards.

Rates vary, but you get an upfront estimate. Typically a hard drive recovery costs $240 (plus media if we provide it). There is a non-refundable deposit required ($90 for hard drives) for work to begin. Recovery times vary from 1 day to 2 weeks. If we cannot recover your data, we can recommend other vendors who have a better recovery rate than we do. However, they usually charge $2,000 or more.


Want to avoid the costs of data recovery?


We can set up a simple backup system that can run automatically or manually to back up your data. Unlike a lot of the other backup systems, you can actually see what was backed up, and easily restore single or multiple files.

Windows XP

Are you still using Windows XP? Do you intend to keep using it after Microsoft stops supporting it?

Here are the things you should do to protect yourself:

  1. Stop using Internet Explorer. Firefox and Chrome are good alternatives
  2. Make sure you have a firewall. If you have a router, then you have a firewall. You might want to install a software firewall, also. Comodo is a good choice.
  3. Get a good antivirus program. AVG and Avast are competent and free. Norton Antivirus is also a good choice. Don’t get the Internet Security Suite, just the Antivirus.
  4. Keep your eyes open for reports of new risks to XP and be ready to follow any instructions given.

If you don’t want to do it yourself, On Balance can do it for you.

If you don’t want to risk the lack of support, you can buy a new computer, but right now that means you’ll get Windows 8, which very few users like.

For $360 On Balance can upgrade you from XP to 7. You ought to have 2GB of RAM or more. We don’t recommend upgrading to Windows 8


On Balance Computer Repair in is committed to bringing you a consistently high level of service. We are an indispensable asset to hundreds of businesses and individuals. 

Our services include:

  • Diagnosis
  • Virus and Spy ware Removal
  • Restore Operating Systems
  • Network Setup, Maintenance, and Repair
  • Hardware Installation, Repair, and Replacement
  • Computer Data Transfer
  • Computer Memory Upgrades
  • Computer Performance Enhancements
  • Computer Software Technical Support
  • Computer Comprehensive Diagnostics
  • Computer & PC Tune-up & Optimization Service
  • Computer Hard Drive Data Recovery
  • Computer Data Backup
  • New Computer Setup
  • Computer Networking Setup and Maintenance 
    (including wireless)
  • Computer Data Safety Consultation
  • Computer Laptop System Installations
  • Computer Operating System Upgrades
  • Cabling Installation & Testing
  • Internet Optimization
  • Rush service available